GENERAL
This includes your need and your right to know what we do with the personal information you share with us. It also guides our company’s policies regarding the management of this data, including how the information is collected, processed, and for what purposes.
“Honor Gold”: refers to the web pages. By accessing this website you are consenting to the way information is collected and used, as described within this Privacy Policy.
In return, Honor Gold gives the commitment that we will use the personal data you provide only in ways that are compatible with the following Privacy Policy.
Information below also provides on how to change or de-activate your data.
We will not disclose any information regarding our customers or visitors to the site to any third parties apart from where it is part of providing a service to you – this includes; arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research or when you have given us your permission to do so.
Honor Gold will not provide or sell any of your personal details or any credit card information to third parties (excluding partners from whom you may have linked to our site) without your permission
If you have made a purchase from the website we may occasionally update you on our latest products and offers via e-mail. You will also be given the opportunity to receive such communications from us and selected third parties when you subscribe to Honor Gold Newsletters
All members have the option to unsubscribe from marketing communications from us. If you do not wish to continue to receive e-mails from us and/or selected third parties you can opt-out by clicking on the “unsubscribe” link in any emails which we might send you this will then suspend your e-mail notifications however you can sign up again if you wish to do so.
We do not store credit card details nor do we share customer financial details with any 3rd parties
We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
Data in relation to credit/debit card payments is processed by Paypal & Shopify Pay on a secure website linked to ours and they have their own privacy policy.
Honor Gold collects customer data which is provided voluntarily in an effort to improve and enhance our customer’s online shopping experience. We also use it for marketing and promotional use only. Customers have the option to be removed from the list at any time.To be removed from our mailing list, please click unsubscribe on any of our newsletter emails
Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
In providing your personal details, you consent to us using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your data for the following purposes:
To create your personal account at Honor Gold (e.g. your name and email address)
To process your orders via our online services (e.g. your name, address and date of birth)
To send text message notifications of delivery status (e.g. your mobile phone number)
To send you marketing offers such as newsletters (e.g. your email address, your name and your postal address)
To contact you in the event of any problems with the delivery of your items (e.g. telephone number, address)
To answer your queries and to inform you of new or changed services (e.g. your email address)
To notify the winners in competitions arranged online (e.g. your email address, name, home address and telephone number)
To manage your account by carrying out credit checks (e.g. name, address, date of birth)
To analyse your personal data to provide you with relevant marketing offers and information (e.g. name, buying habits)
To validate that you are of legal age for shopping online (e.g. date of birth)
We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction For Example: when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature to third parties, for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of condition; or to protect the rights, property, or safety of Honor Gold, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Every time you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We do not use this technology to get any personal data against your knowledge or free will (i.e., automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website, or (in case of criminal activity or misuse of our information) to cooperate with law enforcement.
Your Internet browser has the in-built facility for storing small files, "cookies" - that hold information which allows a website to recognise your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy if you are on our mailing list. However, to be on the safe side, you should read this document each time you use the website to ensure that it still meets with your approval.
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us hello@honorgold.co.uk You can also correct any factual errors in that information or require us to remove your details from any list under our control.